Information We Collect
At Cura360, your privacy is fundamental to how we operate. This policy explains how we collect, use, and protect your information when you use our platform.
We collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Billing and payment details
b) Health Information
- Biomarker test selections
- Test results
- Health-related inputs you provide
This information is considered sensitive and is handled with strict confidentiality.
How We Use Your Information
We use your data to:
- Process and fulfill your orders
- Deliver your test results and health insights
- Improve our platform and services
- Communicate important updates (orders, results, support)
- Provide personalized health recommendations
We do not sell your personal or health data.
Data Sharing
We only share your information when necessary:
- With laboratory partners to process your tests
- With secure payment providers to complete transactions
- With service providers who help operate our platform
All partners are expected to maintain strict confidentiality.
Data Storage & Security
We take reasonable measures to protect your data, including:
- Secure servers
- Encrypted data transmission
- Restricted access to sensitive information
However, no system is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your data
- Request corrections
- Request deletion of your data (where applicable)
To make a request, contact us at:
support@cura360health.com
Cookies & Tracking
We may use cookies to:
- Improve website performance
- Understand user behavior
- Enhance your experience
You can disable cookies in your browser settings.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Third-Party Services
We may use third-party tools (e.g., payment processors, analytics tools). These services have their own privacy policies.
Medical Disclaimer
Cura360 provides health insights for informational purposes only and does not replace professional medical advice, diagnosis, or treatment.
Updates to This Policy
When we make changes to the Services that we offer, or where we make changes to how we process your data, we may be required to update this privacy notice and therefore we reserve the right to do so.
If we make any material changes, we’ll let you know either via email, and/or by presenting you with a new version of this privacy notice on our Website. In some cases, we’ll ask you to explicitly acknowledge changes to the privacy notice but we don’t require this for every update. Where we have notified you of a change and you continue to use our Services after the effective date, we take such continued use to mean that you accept the updated privacy notice.
If you don’t accept the terms of this privacy notice, please do not use the Services.
Contact Us
If you have any questions about this privacy notice or our privacy practices in general — the privacy team would love to hear from you! support@cura360health.com